frequently asked questions

Last Updated April 2018

It can be sent to an address selected by you (home, work, etc. - never a PO Box)
We Ship Worldwide.
email: info@mothclothing.co.uk we will answer your question as soon as possible.
Moth operates a 14 day returns policy (including bank holidays and weekends).
Goods must be back with us by the 14th day.
The returns period starts from the day delivery was attempted.
Returns are valid as long as you return your item/s back to us in unworn & unused condition with all original packaging. We'll process your refund or exchange within 14 working days after receipt of your return.
Return address: email info@mothclothing.co.uk for return address.
Return address: email info@mothclothing.co.uk for return address.
  • In the UK Delivery takes 1 to 3 working days.
  • Europe up to 5 days.
  • Worldwide can take up to 5-12 working days.
UK Standard Hermes Delivery, 3-5 days FREE!
UK Royal Mail Recorded Next Day Delivery, order before 2:00pm, Monday-Thursday (£4.99)
Moth operates a 14 day returns policy (including bank holidays and weekends).
Goods must be back with us by the 14th day.
The returns period starts from the day delivery was attempted.
Returns are valid as long as you return your item/s back to us in unworn & unused condition with all original packaging. We'll process your refund or exchange within 14 working days after receipt of your return.
Return address: email info@mothclothing.co.uk for return address.